Shipping and returns
Discover how your handcrafted treasures from Crafty Rabbit Hole Boutique make their way to you, and what to do if you need assistance with a purchase.
Shipping your handcrafted items
When you order from Crafty Rabbit Hole Boutique, your handmade goodies are sent out with care via regular mail. We currently ship within the USA only and do not offer international shipping. You can expect your order to arrive within 7 days, depending on your location within the United States. We ensure every package is prepared to protect your unique creations during transit.
Our return and exchange policy
As our items are custom-made with love and attention to detail, we generally do not accept returns. However, your satisfaction is important to us. If you encounter an issue with your purchase, please notify us via email at craftyrabbitholeboutique@gmail.com]to discuss your concerns. For a refund or exchange to be processed, we will need to receive the product back first. We appreciate your understanding of our policy for unique, handmade goods.
What to do if an item arrives damaged
We take great care in packaging your handmade items, but sometimes accidents happen during shipping. If your Crafty Rabbit Hole Boutique item arrives damaged, please take a clear picture of both the packaging and the damaged item itself. Send these images to us at craftyrabbitholeboutique@gmail.com. Once we receive the product back, we will gladly arrange for a replacement or issue a refund. Your happiness with our crafts is our priority.